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Brooks Shoe Service

55 E Washington St Ste 335
Chicago, IL 60602-2911
Phone: (312) 372-2504
4 Star Rating: Recommended
5 Reviews |  Write a Review
Poor business practices and customer service
1 Star Rating: Not Recommended

10/30/2007 Posted by chicago_city_searcher

After a recent experience at Brooks, here are three reasons why I recommend not soliciting this establishment: 1) I was quoted a price for a given amount of work, and they ended up doing less work than they had said (without notifying me!) and permanently altering my item in a manner in which I didn't want. 2) Exorbitantly expensive, given the amount of work that was done 3) I was treated extremely rudely by the owner

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Editor's Review

Family owned-cobbler brings stilettos, boots, flats and leather accessories back to their original shape.  See the full editorial review.

Insider Tips

The Extras

The business offers pickup and delivery services for the area bordered by Lake Shore Drive, Halsted Street, North Avenue and Roosevelt Road. Arrangements can also be made to send shoes via regular mail, UPS and FedEx.

More Insider Tips

Directory & Services Information

Parking

  • Street
  • Pay garage

Hours

  • Mon-Fri 8am-5:30pm
  • Sat 10am-3pm

Payment Types

  • Diners Club
  • Visa
  • MasterCard
  • Cash
  • American Express
  • Discover

Recognition for Brooks Shoe Service

2006 Editorial Winner - Shoe Repair
2007 Audience Winner - Shoe Repair

Near This Location

55 E Washington St Ste 335
Chicago, IL 60602-2911

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