Andres Auto Repair Service

03/18/2008 Posted by chalupka101

I've always been apprehensive when it comes to taking my car in for repairs. I've had a lot of bad experiences and always get nervous. I'm a smart girl and don't need anyone to talk to me as though I'm a monkey. When I took it to Andres I was ready for the worst and ready to argue. But I was wrong. The shop owner was very nice and helped me understand what was wrong with my car. He didn't do any repairs without my approval first and there were no surprise charges at the end. Yes, I would definitely recommend him to my friends and family.And as a matter of fact, I already have.

01/02/2008 Posted by richardfg

This review is comming from some one who grew up in a gas station through the 60's & 70's. Dad believed in child labor. It was great to find a service center that reflected the values dad ran his business by. Never cheat the customer, great service brings them back, make sure the customer is informed of future needs. I would recomend Andre's to my best freinds. I have been a customer for 7 years. RichardFG

Pros: Tells it like it is.

11/08/2007 Posted by borghunter

I moved to Chicago fairly recently and, of course, I needed a mechanic. Not really knowing where to turn, I took a gamble with Andres and was pleasantly surprised that I wound up with a reliable and fair mechanic who does good and punctual work.

08/06/2007 Posted by raquel7

Andres Auto is the only shop to service my car. Luis, the owner, is always there and is extremely knowledgeable. He is always thorough in explaining the repairs that are performed on my car and to point out which repairs are vital and which are preventative maintenance. He's also great at identifying potential hazards (like the time Luis told me I would need new tires and sure enough, six months later, one of my front tires was on the verge of bursting, causing the whole car to shake--totally my fault, I chose not to get new tires when he suggested). Andres Auto is reasonably priced, a bargain really for the services they provide because they have rectified every problem I've had with my vehicle, even when it has stumped other mechanics; my car was shaking and I took it to two other shops, both of which told me that all I needed was a tune up. After two tune ups within a month, Andres Auto discovered that anti-freeze was leaking and suggested using a sealant to stop the leakage instead of replacing parts, which would have been about 3 times more expensive--I have not been to another auto shop since. Luis and his mechanics are great! More than competent, honest, and reasonably priced--everything one looks for in a mechanic.

Pros: Great mechanics, honest, reasonably priced

Cons: Loaner cars are always kind of dirty (but then, who else offers the convenience of free loaner cars?)

04/14/2007 Posted by appliancexperts

Our company, A-Appliance Xperts, has over 13 trucks which we use on a daily basis and is vital to our daily operation. Andres Auto has provided excellent service to all our needs including quick towing, prompt service at short notice and reasonible prices. As our company grows we will continue to use Andres Auto for all of our needs. Andres Auto also services our personal vehicles with the same care they provide for our commercial trucks. We depend on Andres Auto as a part of our company and they have not let us down.

Pros: Prompt and great service

Cons: none

04/12/2007 Posted by thor944

I went to Andres Auto for the first time about 12 years ago when my van would not pass the emissions test. They fixed the van and even brought in to the test facility for me. I have been going to many car repair shops over the years, but I keep coming back to Andres Auto. Luis, the owner does look out for his customers. I can now afford nicer cars so I don't need to go as often, but when I do, I am always happy. The last time I went in I thought that I needed an alignment on my car. I just had warranty work done and the car pulled to the right about a week afterwords. Luis(The Owner) found that the dealer did not do a good job and took pictures for me to bring to the dealer to repair the car the correct way. Not only did they fix the car, they did everything Luis told me to tell them as extra work to be done that was not under warranty but may have been damaged from the bad job. Luis would not accept any money from me for his time and pictures. I have never had a bad experience at this repair shop. Even when there is no money to be made from a repair he does the right thing. I am sold on this shop.

04/12/2007 Posted by tgan

I highly highly recommend this place. Was a fraction the price of the dealer. I actually wrote a 2000 character review but lost it when I click "done" and got "Internal Server Error, sorry for inconvenience." About that one negative review, completely unfounded. Don't knock it unless u have tried it. Luis, the current owner of Andres Auto repair was great to work with and I'm happy to say my car is running perfectly 1 week after it left the shop. Many thanks to the team at Andres Auto.

Pros: Much much more affordable than dealer, great manager, very very timely repair, awesome staff

Cons: kinda in a shady area...no cafe's to hang out in while car being repaired...make sure to either take Luis up on free loner car or arrange for someone to pick u up and drop you off when ur car is done.

04/12/2007 Posted by charles76

My wife initially took her car to Andres for emissions work, and was so pleased with the service that she received that she recommended the shop to me. We have since been taking our Volkswagens to Andres for a year now, and have continued to be very happy with the service we've received. The manager, Luis, is knowledgable, straight forward, and happy to accomodate. Their estimates are always reasonable, and they will take the time to make sure you are well informed about the work being done. Luis has gone out of his way to make sure that I was happy with the work they had done on my car. It's never fun when your car needs service, but at least you can take it to a place that you know is up front about the costs and means what they say.

Pros: Honest and Personable

03/31/2007 Posted by aquariuslandrover

i have been taking my truck to andre's auto service for about two years already and i would'nt go anywhere else .andre's auto service is very reliable and trustworthy, any problem i ever had with my truck was taken care of and resolved . i highly recommend andres auto service for you car or truck if you want the job done right .

03/28/2007 Posted by bernie_brown

I used Cityseach to find this repair shop. The shop is very courteous, gives good estimates on what needs to be fixed as well as honest recommendations on other potential problems with your car. They have a web site (Look up Andres Auto Service using your favorite search engine) where you can book your appointment online. The owner is quite personable and friendly and gives good explanation as to the problem with your auto. I will give a strong recommendation for this repair shop.