Grooming Gallery

05/14/2008 Posted by sophia82

What can i say, I've tried several places, with many disappointments, i think i have found my sadie's groomers. They did an amazing job, exactly what i asked for. There price are great, and our dog sadie seemed to really like them. They took us the same day i called, and that's what i like. Sadie looked adorable. They reminded me of the other place i used to take her Rogers Bark, but they are a little to far from me. This place was great, and would highly recommend anyone to go to the grooming gallery at 911 N Damen. GREAT PRICES, GREAT CUSTOMER SERVICE A+++++++++++++++

Pros: EVERYTHING

Cons: NONE

03/14/2008 Posted by MarcWatson12

I absolutely love Barb and her staff. I have been taking my dog Sammie there for a couple of years now and they have always done a good job on him. My dog is very afraid of his grooming appointments and can be agressive with the staff, but they never even seem to bat an eye to him. They always greet him with a smile and I feel like they love him even though he can be nasty at times! I am also a fellow pet business owner here in the city of chicago and hands down, I would trust the staff at the Grooming Gallery to take care of Sam. I actually wouldn't ever consider another place!

Pros: Customer Service, price

Cons: none!

12/29/2007 Posted by mariarobey

I love The Grooming Gallery! I have taken my dog there for many years. When Barb (the owner) moved her location out of my neighborhood to 911 north Damen I considered other groomers. After the embarrassment of a few bad cuts from other groomers, I returned, vowing to never take my dog anywhere else! I now live out of the city and have to travel even farther- but it's worth it. The Grooming Gallery is flexible so that I can travel in between rush hours. I have a mixed breed dog, a little maltese/yorkie mix. It takes skill to groom her because there is no "breed" standard to follow, and she is jumpy and wiggly. She always looks beautiful, clean, and dry when I take her home. The prices are within expected range, however the service is exceptional! I will continue to be a customer as long as i have pets.... which will probably be for the rest of my life. - maria robey

Pros: Clean, kind staff, expert groomers

Cons: none that i can think of

09/02/2007 Posted by groominggalbarb

This posting is most likely a former employee of mine. I let the rest of the reviews speak for my shop. Barb

1 out of 2 people found this review helpful

08/19/2007 Posted by morrowpt

Barb and her terrific staff at The Grooming Gallery have been taking care of our two dogs for over 5 years. We came to know TGG after several negative experiences at chain stores’ grooming departments where we were over-charged for bad grooming (for those of us that feel pets actually can be embarrassed by bad haircuts) and poor customer service. The Grooming Gallery has excelled in making our dogs look beautiful, ensuring we, as the owners, are satisfied and showing genuine kindness to our pets. If we ever have questions regarding charges, Barb has been happy to explain and has always been fair. We have never left there less than satisfied and can tell Barb works very hard to provide a professional service she can take pride in. Even after moving to Hyde Park, we still brave Dan Ryan construction traffic to the Ukranian Village for our dogs’ care. Afterwards, our mutts look and feel great and I always look forward to picking them up to see what fun seasonal bandana Barb has come up with (another nice touch). You can find less expensive groomers, but you get what you pay for. The Grooming Gallery is a reasonably priced, professional, caring place that I am glad to have seen grow from their location on North Avenue to their new facility on Damen. I won’t trust my dogs to anyone else.

Pros: professional and exceptional cunstomer service

Cons: too far away :-)

1 out of 1 people found this review helpful

08/09/2007 Posted by dina44

The people at the Grooming Gallery really care about the animals that come in the door. I have been taking my cat there for years. As he's gotten older, he's gotten nervous and I am hesitant to leave him at the groomer. I called Barb the owner and she said she would come in early for me and that I could stay while she groomed my cat. So today we went and I had the privilege of spending the morning at the Grooming Gallery. I was very impressed with the care and time she spent on the cat, working with him to make his grooming experience pleasant. Never once did she become frustrated or flustered by his wiggling, hissing, or swatting at her. She'd gently move him, give him a break when he needed AND did a very thorough job. I learned today that it is not easy to groom a cat (or dog) and Barb and her staff have great patience and kindness amidst a chaotic business. After hanging out there for three hours this morning I know that they run a good business and the animals are in good hands. Plus, it is hard to find a cat groomer that really cares about cats, but here they have a separate cat grooming room. Personally, I don't think they charge enough!

1 out of 1 people found this review helpful

07/26/2007 Posted by sullyneel

Grooming Gallery was great! We just moved to the area and I was looking for a groomer close by and found the gallery. They were very nice to me and my miniature schnauzer and she got a great cut. I don't remember when she looked this good and she has been getting groomed every 6-8 weeks for 9 years. I am so thankful that there is a great place so nearby. We will definitely be going there for a long time.

1 out of 1 people found this review helpful

07/11/2007 Posted by dexterdog

I've been bringing my golden retriever to the Grooming Gallery for five years, and I have never been disappointed. He comes home smelling great and as fluffy as a new puppy. A new service we've been using is this new de-shedding process (which is a special shampoo and brushing treatment). The big guy sheds horribly, but with the new de-shedder, we went almost three weeks without hairy tumbleweeds in our house. It was miraculous. Reasonably priced, we think, for all the work that goes into spiffing him up.

Pros: De-shedding treatment

Cons: Parking can be difficult

1 out of 1 people found this review helpful

07/09/2007 Posted by junebugmom

I've been taking both of my yorkies to the Grooming Gallery for about two years now. I don't have any complaints. They always take notes of what kind of cut I want for each dog and my rascals always come out looking good and smelling wonderful. Plus, their price are very reasonable.

Pros: appts are easy to get, my yorkies are always done before the expected pick up time

Cons: parking

03/11/2007 Posted by mona13

I took my dog there for a cut. Staff was not helpful. When I came to pick my baby up, I was told that they had hard time with him and charged me a lot more money because of it. My dog has been very scared ever since coming home, sits around and gets upset when I try to touch him. My dog is very sweat, small lapdog. I am not accussing them of anything, BUT.....

Pros: none

Cons: rude staff, poor service,

1 out of 2 people found this review helpful