Schwa
Chicago, IL 60622-2263
Phone: (773) 252-1466
04/30/2007 Posted by selvaggia
I dined at Schwa shortly after it opened and had a fantastic experience. The food was delicious and inventive. I was hoping to go back for a special occasion and tried to make a reservation six weeks in advance. I was told I was first on the wait list. When I called the day before I was to dine, I was very abruptly cut off and told, "we'll call you tomorrow if there's a spot." It seemed strange to me that after six weeks of remaining on the wait list, they couldn't tell me if someone had canceled. Wanting to make alternative plans if need be, I asked what time they thought they would call. The response was, "I don't know. In the afternoon." No one ever called the next day. While some may focus solely on the quality of food, I believe my money is for both the food and the service. Based on this aloof attitude that seems to have developed along with Schwa's success, I will never go back. There is better food and far better service in Chicago.
Pros: Unique and delicious food
Cons: Horrible service far outweighs the value of the food
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