RED 7 SALON
Chicago, IL 60610
Phone: (312) 644-7337
11/14/2007 Posted by fanzzzy
Horrible experience. I wanted extensions. My hair was thin after finishing a series of difficult exams as well as a very sad divorce. The first time they did the extensions, everything was great. The hair was silky, smooth, gorgeous... so I trusted them. However, the second time, the hair they put in was completely inferior quality (the price, however, was the same). They also put in about 50 more pieces than before. In the month afterwards, the hair knotted up constantly and was completely unmanageable. It took me over 1 hour of brushing and blow-drying just to get it barely straight, and I had bruises on my collar bones from brushing so much! After only 1 month I had no choice but to get them removed at the risk of losing all my own hair that was left. It took 3 extremely painful and expensive hours at another salon to remove the gel roots, because after only 1 month they are still very strong. I called and wrote very sad and angry emails to the salon, and the only snotty reply I got was that I could have 50% off my next service. Since they knew what I had been through, I hoped they would react with a bit more human compassion, but they cared less about my situation. They destroyed my already fragile hair completely and 1.5 years later my hair is still not at complete recovery.
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