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The Fairmont Chicago

200 North Columbus Drive
Chicago, IL 60601
Phone:

Ratings & Reviews Summary for The Fairmont Chicago

What Users are Saying:

  • Luxurious
  • Good for business
  • Near entertainment
  • Family-friendly
  • Romantic
  • Good views
5 Star Rating
 
(10 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(0 reviews)

User Reviews for The Fairmont Chicago

5 Star Rating: Highly Recommended

04/23/2007 Posted by stingermom

The Fairmont is a very nice hotel in a great location right next to Millennium Park and the Art Institute. We had a tastefully decorated, quiet room and very comfortable bed. The entire staff was very pleasant. Gorgeous view of the park and museum campus from the room.

Pros: Great value, nice view

Cons: valet parking expensive

5 Star Rating: Highly Recommended

03/28/2007 Posted by patreah

The staff at this hotel is the best! They are exceptionally friendly and made you feel right at home.

Pros: Service, Staff

2 Star Rating: Below Average

04/17/2006 Posted by kimberlee_sue

We selected this hotel based upon my past stay and the great room rate. Know that if you do get a value rate for a room at this hotel...you will get exactly what (they feel) you have paid for. The room was a disaster! Slow (almost clogged) drains in the sink & shower, broken window handles and dirty carpeting. Do not expect glasses, robes or towels to be replaced. We went up for a nice weekend and felt like they could care less. In hind-sight I wish I would have complained to the front desk. That room should not be used until it is fixed up.

5 Star Rating: Highly Recommended

11/08/2003 Posted by lsmith1

A friend insisted we try The Fairmont Chicago after they stayed there during a recent wedding. We could not have chosen a more perfect place for our getaway Chicago weekend. From the moment we arrived to the day we departed the staff was helpful, responsive and clearly interested in our needs. They event sent us a small anniversary card..I am not even sure how they knew! The rooms we were in faced the Lake and Navy Pier and it had a oversize bathroom and very comfortable bed. We had dinner at Aria our fist night and went back again our second night because the food was so good. We are planning a late December return to go shopping for the holidays and we will stay at The Fairmont again. Service was superior!

Pros: Location, Service, Caring Staff

Cons: None, None, None

5 Star Rating: Highly Recommended

01/08/2003 Posted by sat915nd2

After much searching we choose the Fairmont because of the comments that I have read on the internet. All of the good ones where right. It was the nicest and most elegant hotel that I have ever seen. The service was perfect and they pampered your every more. The Fairmont club entiled us to an upgrade to a suite. It was huge an magnificiant. I would recommend that anyone that has the chance to stay there, should. I know I'll be back.

Pros: Fairmont Club, Fancy, Perfect

Cons: Parking Price, Room Service Service

5 Star Rating: Highly Recommended

12/19/2002 Posted by quietstormmelody

My boyfriend took me there for our anniversary. Room service was great, I truly felt like a pampered princess. The only thing i did not like was paying a fee for parking I feel that should be included with the rooms.

5 Star Rating: Highly Recommended

12/07/2002 Posted by Wiggle1

This is one of the best hotels in Chicago. Great location, views & service. The new restaurant Aria has great food and Aria's bar is the place to be.

Pros: Great bar....Aria

5 Star Rating: Highly Recommended

12/06/2002 Posted by Philal

The hotel is great with great service...the new restaurant and bar...Aria...is cool, hip and hot! The food was awesome..service great. We just decided to hang out in the bar....lot's to see!

Pros: Aria Bar

5 Star Rating: Highly Recommended

11/04/2002 Posted by csweitzer

The Fairmont Hotel is the best Hotel in Chicago! Whenever I stay over night in the city this is the place I go. The Fairmont is near everything, Grant Park, the Magnifcent Mile and Theatre District. Guestrooms have lovely views of Lake Michigan. Service is unsurpassed without being pretenious. I highly recommend this hotel!

Pros: Location, service, atmospher

5 Star Rating: Highly Recommended

10/15/2002 Posted by OCindyO

Exceptional views of Navy Pier....we were overwhelmed! We had access to shopping on Michigan Avenue and State Street yet our hotel was not in the middle of the hustle and bustle. The service was five-star.....rooms and bathrooms were large and we loved the vanity area outside the bathroom. The Serenity Bath is a must! This is a hidden jewel! We will be back!

Pros: Great Value, Great Service, Great Views

Editor's Review

Distinguishing itself with a commitment to hospitality, this 45-story luxury hotel stands out.  See the full editorial review.

Insider Tips

The Extras

The Fairmont allows any pets that are less than 20 pounds for a fee of $25. Grant Park is within walking distance, so Fido or Fifi can get lots of exercise.

More Insider Tips

Hotel Information

Parking

  • Pay lot

Hours

  • 24 hours

Payment Types

  • Travelers Check
  • Carte Blanche
  • American Express
  • MasterCard
  • Visa
  • Discover

Recognition for The Fairmont Chicago

2007 Audience Winner - Hotel Staff
2007 Audience Winner - Luxury Hotel

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