W Chicago City Center

The right place for every venture, from high finance to high romance.

172 W Adams St (at La Salle Street)
Chicago, IL 60603 41.879406 -87.632932

Neighborhoods: Loop, Central

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Reviews & Ratings for W Chicago City Center

4.5 Star Rating: Recommended

23 reviews

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3 Star Rating: Average

by ym210

December 09, 2008

This place REALLY is a hotel/nightclub. Rooms aren't very big but enough for me. Quite pricey. GReat martini's that come with a tin on the side which I absolutely love! & hot sangria? That was different.

O yeah and granny apples =) Overall pretty cool place. But book your room through one of the other sites instead of callin in directly, you might get a better deal.

  • Cons: Charge for internet!

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1 Star Rating: Poor

by GilNiv

October 27, 2008

I stayed for 5 days at the Downtown "W" hotel (on Adams St.) on my first trip to Chicago. I had very high expectations. Almost everything went wrong, from a tiny room (probably about the smallest i've ever been in), to a malfunctioning entertainment system, and more. While I know sometimes these things happen, what was most disheartening is the complete lack of care by management and hotel staff to my complaints. Let's just say that this was such a bad experience for me, that as a result I left the Starwood chain (Sheraton, W, etc.) and moved to the Marriott.

There are so many great hotel in Chicago, why risk it with this one? I recommend staying away from this hotel - there'll always be others willing to overpay for so little in return...

  • Pros: Great gym, great looking lobby
  • Cons: Small rooms, uncaring staff and management

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2 Star Rating: Below Average

by sabitasin

April 20, 2007

the room was really really small. like a european size room. the size of the bathroom was ridiculous - you had to contort your body just to brush your teeth! i got a wake up call at 4.45am that i never ordered (which probably means some poor soul didn't get their call!) and housekeeping knocked on my door despite the do not disturb sign.

BUT.. the lobby is beautiful. the atmosphere is definately buzzing. and the little little creams and shampoos in the room were fabulous (provided by bliss spa).

all in all - especially for the price - i was really disappointed.

  • Pros: trendy lobby atmosphere
  • Cons: size of rooms

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5 Star Rating: Highly Recommended

by nichole1920

October 25, 2006

I absolutely loved the ambiance of this hotel. Very chic and upscale clientel as well as decor.

My boyfriend and I stayed here for a weekend getaway and it was lovely.

2 thumbs up!

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5 Star Rating: Highly Recommended

by mightyquinn

April 01, 2006

My husband and I stayed here for our 5th anniversary and we are coming back for our 6th! Hip, Urban, Sexy and Stylish! Great Bliss products in the bathroom. Complimentary champagne and chocolate stawberries for our anniversary! Thank you

  • Pros: near Union Station

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5 Star Rating: Highly Recommended

by bling76

February 24, 2006

Stay at this hotel. Accommodations are really nice but a hair small has a wonderful modern feel to it opposed to the Americana feel that a lot of hotel have. The staff is a little bit COLD" are not super friendly but they are courteous enough to get you checked into the hotel. Room Service is 24hours a dayLove itComfort food mac and cheese YUM. Bellmen are really helpful and friendly. They leave you linen spray on your bed.its just the nice little things that make you feel like you are at home. The lobby is swank and pretty cool great place to have drinks and just hang outFantastic!

  • Pros: Lobby, Rooms , room service
  • Cons: Room size, front desk staff , views

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4 Star Rating: Recommended

by blubird821

January 07, 2006

Hotel is definitely for 20-early40-ish crowd. Stayed during the New Year's weekend. Walking in to the hotel is like walking into after work happy hour. The style is definitely gothic. The staff was helpful overall. Maybe "Cherish" had bad day when I tried to ask 4 info. on amenities and room preference 1 1/2 wks prior 2 our stay. Would I stay again? No but, it was nice to try something different!

  • Pros: Location, Overall polite staff, clean rooms
  • Cons: small rooms

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3.5 Star Rating: Average

by Elisa Kronish

March 17, 2005

The Scene
Formerly the Midland Hotel, the renovated W retains its elegant gilded ceilings and inlaid tile floors. The dark, cushy lobby (nicknamed the Living Room) feels like a hip nightclub, with a resident DJ spinning tunes from the overlooking balcony. It's quite a scene, with more than half the lobby loungers coming from nearby offices for pricey drinks and potential pickups. Black-clad, leggy cocktail waitresses flit from bar to bar--W Cafe, Plateau and Whiskey Blue, all run by Rande Gerber of Whiskey Bar and Grill fame (and Cindy Crawford's hubby). The "whatever you want, whenever you want it" policy is provided with 24-hour concierge service. Meeting rooms include a cozy, loft-like room with fireplace.

The Details
The 390 standard rooms, 11 suites and 38 loft-style rooms combine high-tech amenities (27-inch TVs, high-speed Internet access, cordless phones) with pampering luxuries--chaise lounges in some, cushy robes, Aveda products and goose-down comforters.

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5 Star Rating: Highly Recommended

by angiess

July 08, 2004

I was very pleased with choosing this hotel. I was concerned, given what I initially thought was too far, but I was wrong. It was only a few blocks away. We purchased the Yum or Yummy package, I don't remember, and it included a special dinner by the Chef just for my partner and I. You would also like the movie or video clips that are projected on certain parts of the architecture. It's hard to describe, but really cool at night when the lights are low. I highly recommend this place!

  • Pros: restaurant, location

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5 Star Rating: Highly Recommended

by atlguy

June 07, 2004

The W Chicago City Center was by far the best hotel experience I have had. Service by the attractive staff in Kenneth Cole uniforms was attentive and superb. Whiskey Blue was a wonderful scene. The decor was unlike any hotel I've visited (in a good way), and the CD playing each night when I entered my room was a great touch. I look forward to my next opportunity to stay at a W Hotel!

  • Pros: Scene, Staff, Decor

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W Chicago City Center

172 W Adams St (at La Salle Street)
Chicago, IL 60603

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