09/29/09

The perfect ring !!!

by cnsb

Komal was our salesperson and she was wonderful to work with! We had a custom ring made, that was what we had been looking for ! The workmanship on the ring by Windy City Diamonds, and the assistance in picking "our" stone with Komal was very direct and easy! We had been to quite a few jewelers, and had seen our fair share of diamonds. We felt overall that the quality and pricing was a good value. In the end, the ring is more beautiful than words can say!

• Pros: on jewelers row, great staff that listens, great service
• Cons: lack of parking

Response from this business

garry@wcd– November 06, 2009 at 06:38:49 PST

We really appreciate your kind words and we love what we do! We have as much fun as you do in choosing the perfect ring for you. I'm glad to see that our

friendly service and enthusiasm translated into your enjoyment and complete satisfaction, thank you.

09/01/09

Best place for that difficult decision!

by rgchamps

It was such a great experience with the difficult decison and details of diamonds and settings for an engagement ring. I was so happy with the variety of unique engagement ring designs. I also found perfect and unique wedding bands almost immediately! It was like I was having a discussion with Garry about my ideal engagement ring setting and diamond size and he made it happen! Thanks so much Garry! - My brother shopped around but ended up getting his amazing ring from Garry too!

• Pros: Amazing designs and great selection of diamonds and settings

Response from this business

garry@wcd– November 06, 2009 at 06:36:28 PST

It was my pleasure working with you. The most fun that we have in the store is helping our friends and clients to design their dream ring. Thanks

for allowing us to be a part of your wonderful experience!!

08/29/09

Best Jewelry store in Chicago

by RSincere

I was stuck late on a Friday night wanting to buy a creative piece of jewelry. They went out of their way to make sure that I was completely satisfied with a beautiful piece of jewelry. And, they took all the time I needed to be more than satisfied. Thanks Windy City

• Pros: great jewelry and even greater service
• Cons: not open 24 hours per day

08/27/09

best service

by nicarolla

Fantastic staff! Sarah was awesome! She spent 2 days with my husband as he tried to design a ring (God bless her). He ended up putting a beautiful diamond in a simple setting, and we got to go in together to design a one of a kind ring....after he surprised me! We have since gone back to get our wedding rings, an antique ring refurbished, and necklaces for all the bridesmaids. I even changed my mind on the design of the necklaces after they were made, and it wasn't a problem (even after they shipped them to me in Texas!) Beautiful diamonds/pearls etc., and the most knowlegeble staff I have ever encountered. Sarah always recognizes us when we walk in (w/o an appt)...even 6 months later! We are not jewelry experts by any means, but they are very patient with us and explain everything thouroghly. I never feel like I've been screwed over by price or product....very very fair. Obviously there is a reason they have been in business for so long. My husband and I have already decided that when we move away from Chicago, we will fly back to go see Sarah at Windy City for our jewelry needs. Best customer service I've ever had in any industy. Go see Sarah!!!

• Pros: Customer Service, product, diamonds..I could keep going
• Cons: none

08/27/09

Simply the best!

by MoRod

After doing some extensive diamond research, I shopped all of Jeweler's row for over a month. People tried to pressure me, sell me overpriced ugly diamonds, and tell me that they had the best prices in Chicago. And then I met Gary...

Gary @ Windy City is the consummate professional. The price,quality,selection, and service were phenomenal. Gary and his staff are the best and most knowledgeable in all of Jeweler's row. There is absolutely NO pressure and you will be sure to walk out extremely pleased!

Keep up the oustanding work Windy City! Thank you!

Kind Regards,

Mo

• Pros: Overall Experience
• Cons: Parking...Yikes!

08/27/09

You made our engagement perfect!

by Brandon Bortoli

We will always have an awesome story to tell about our engagement ring experience because of you! We visited your store once and found the perfect ring in a case, but three months later my wife and I tried designing a custom. Komal worked with us very closely designing it, and when we went to meet with her, that same ring we saw earlier was still in the case- it was meant to be! My wife constantly gets compliments on it. Thank you so much!!!

• Pros: Price, Staff, Selection, Location
• Cons: none

08/27/09

Dream Engagement Ring ***

by Seoighe

We were on holidays to Chicago from Ireland, Windy City Jewellers was recommended through a friend. Made an appointment to see Garry to design my ring and went through details of what I wanted my engagement ring to look like, he was very patient and took all my ideas into consideration. A few days later I went to pick up my engagement ring and was delighted withit, was exactly I pictured!! Thanks Garry- Will definately be taking a trip over again to get our wedding bands ***

• Pros: Excellent Customer Service
• Cons: None

08/26/09

I get SO MANY compliments on my ring!

by Meghan Musbach

My (now) husband and I passed by Windy City and decided to stop in to give him ideas for an engagement ring. We met Sarah and immediately I knew she would help my husband design the perfect ring. I wanted to be surprised but there were some must haves I wanted to make sure he knew about:)

Sarah gave me the confidence that I would love my engagement ring and almost 2 years later I can honestly say that there is no other ring (not even the ones in magazines) that I like better than my own.

People are constantly asking me where I got my ring and I always tell them to go to Windy City!

• Pros: sparkle sparkle sparkle
• Cons: NONE

08/26/09

Great jewelry store!

by Dand1023

Doing business With Windy City Diamonds has been a great experience and makes the drive from the suburbs worth the time and effort. After making a ring and a necklace from pictures on another company's ad, and then making them better at less cost than the advertised one, they couldn't have made me happier with their results. The salesperson I dealt with was extremely helpful, realistic, and no pressure. I'd recommend Windy City to anyone and have done so repeatedly among relatives and acquaintances. If you want a good deal on diamonds, don't want to deal with rude or pushy sales people, and want good results, call them. My wife has been extremely pleased with everything I've purchased from them.

08/04/09

A real gem

by heifive

Windy City Diamonds is a real gem. And when you find the real deal, you just feel great going back for more.

There is no shortage of places to buy jewelry, whether it be diamonds, precious stones or metals. Everybody's got the bling, but precious few stores and showcases deserve more than a passing glance.

Windy City Diamonds has earned our loyalty, confidence and highest recommendations by always delivering quality, creativity, beautiful craftsmanship and absolute value.

When it comes to jewelry, it's all about confidence and really getting the good goods. Stuff can look great, but how does one really know you're getting more than just a great sales pitch. Just shopping price and sparkle can be very costly. No one wants to find out years down the road you bought a piece that was far short of what you thought you were buying.

The folks at Windy City have the perfect combination of professionalism and an easy, friendly way of treating their customers. And when you're laying out either modest or major money, there's nothing better than having the confidence knowing that you're getting what you're paying for. And they stand behind everything they sell.

• Pros: Selection, Service and Smiles
• Cons: None