Windy City Diamonds

07/01/2008 Posted by djb79

My experience with Windy City Diamond was excellent. I looked at a bunch of different jewelers throughout the Chicagoland area (including Jared, Robbins Bros, etc.) and ended up finding Garry through the FindMyJeweler website. After meeting with Garry Zimmerman from Windy City, I knew right away why they were so highly recommended. Garry was thoughtful and attentive to my needs. I knew the style, approximate size, cut, etc. that I was looking for in the ring and he was able to draw from an extensive stock of diamonds to find just the right center stone for the ring I was looking to create and fit within my budget. On top of that, he was able to build a custom setting based upon what I had seen at another store and deliver in a short time frame (less than 2 weeks from when I released him to build). I couldn't be happier with my experience with Windy City and Garry and would recommend them to anyone looking to create a great engagement or wedding ring. I will definitely be going back to Garry for our wedding rings.

Pros: Customer Service, Selection, Speed, Quality,

Cons: Parking, Hours

05/26/2008 Posted by KeithSantiago

Windy City Diamonds are the best diamond dealers in the greater Chicago area. I looked all over the city and suburbs (e.g. Tiffany's, Cartier, Jared's along with many other diamond dealers along jeweler's row) and I was not satisfied by these other dealers in terms of education provided, service or selection offered. Fortunately, I was referred to Windy City Diamonds by a friend. The staff at Windy City Diamonds, especially Komal, were fantastic. I sat down with them and they went over with me all the characteristics about diamonds and features of an engagement ring. They listened to me and were responsive to my questions. Komal's energy and excitement made the process of choosing a ring fun and exciting. I was not intimidated or pressured one way or the other. After I picked out an ideal diamond, I brought my parents into the store. Komal greeted my parents and once again was patient in answering their questions. We selected a diamond ring and the ring was prepared for me in less than one week, exactly like I wanted. I proposed and my fiancee said yes. She loved the ring! I highly recommend Windy City Diamonds without any reservations...ask for Komal!

Pros: Ambience, service, selection, education

Cons: none

05/23/2008 Posted by atgc1010

I came to Windy City Diamonds with a very vague idea of the type of setting I wanted. Like most guys, I was fairly clueless. Fortunately for me, Rick from WCD was there to help along the whole way. He patiently asked me what I wanted, what I liked, if I had any pictures, showed me different settings - everything I asked for, and even more. As we discussed what I had in mind, he drew out sketches of different designs that helped me envision the final design. The whole time, he offered advice and suggestions - all in a sincere, non-"salesman-y" type manner. When we had a sketch that looked like what I had in mind, I was emailed a CAD (computer assisted design) image of what it would like. After that, I came in to look at the wax model of it. After that (you can see the level of service here), I came to pick up ring - and was amazed - exactly what I wanted. The final product was wonderful! My fiancee loved the ring, and we've received many compliments on it. I would recommend Windy City Diamonds to anyone looking for an honest, friendly, and enjoyable place to buy one of the most important purchases you'll make.

Pros: Service, service, and service.

Cons: Tough to find parking?

05/17/2008 Posted by Jerrycentral

We drove across three states to visit "Chicago's Jeweler's Row" in search of the perfect diamond at the perfect price to celebrate our 25th anniversary. We were planning to replace the 3/4 carat center stone in a 3 stone diamond ring with a 1.5 carat. We'd done considerable research and enjoyed learning about the whole cutting/grading processes. We visited many vendors along Wabash and in the jeweler's mall building. After two days of searching we found the perfect diamond at Windy City, rushing in as they were closing - they were so gracious and patient! They had shown us a few, and had gotten a few more for us to look at later, one turned out to be the perfect stone for us. Both Komal and Garry were wonderful, patient and not high pressure at all. We received the finished ring yesterday and it is breath-taking! Thank you Windy City, we'll recommend you to anyone looking for diamonds!

05/04/2008 Posted by fsufsu99

My fiancé (then boyfriend) and I walked into Windy City Diamonds looking for engagement ring styles. Kamol greeted us with a smile and gave us a whirlwind of choices. After being so overwhelmed with choices we took a step back and began sketching a couple of ideas that we had. We both felt at ease with Kamol and never felt rushed or pressured. We decided to custom design a ring. We had heirloom diamonds and didn’t know if we would be treated differently because we would not be purchasing a main diamond. Kamol was excited to work with us and use our diamonds. We decided on a design and the wax was done in days. The ring was completed a week later and it is absolutely beautiful. The ring was our exact vision. Every time we left the store, we both commented on how great Kamol was. There were no high pressure sales and no overbearing or hurried encounters. My fiancé and I highly, highly, highly recommend Windy City Diamonds and encourage you to speak with Kamol.

Pros: Customer Service, Quality, Price

03/09/2008 Posted by chrism99

It is very rarely that you find someone who really really loves what they do! When you find them its only fair that they get known for it. Komal at windy city is perfect for that title! Komal genuinely loves what she does and that shows up in her excitement about everything she says or does! My coworker (who bought a pair of earrings from this store in December, as an anniversary gift) came back and kept telling me about how he was really happy with the entire purchase and especially the salesperson who sold it to him. I was ready to propose and was actively looking for a diamond(both online and in several trips that i had made to several downtown jewelry stores). I went down to this store in January and kinda forget which exact person my coworker was talking about. I was however greeted and started working with Komal who i discovered after a few minutes was the same person(just based on how her personality was described to me). She showed me several diamonds and was extremely informative without being overbearing. I chose the most perfect stone for my Cathy. The next part was the most important for me- Designing a custom made ring to fit the stone and my budget. She is a talented designer and while we were talking she started drawing different sketches which helped me come to one that i absolutely loved. A few weeks later, after looking at a wax and a casting, i had the most perfect ring to take to the top of Hancock, She said YES! The best thing for me was that i felt absolutely no pressure or 'selling' through the entire part. Working with Komal also felt like someone was 'with' me through the entire process. Like a friend guiding you through. I wish to thank Komal and windy city jewelers again for all the help that i got! Will be back for the bands soon!

Pros: Excellent Saleperson in Komal

03/05/2008 Posted by KerriNevin

My husband Paul had been saving up for a gift for me for our 10th anniversary, and I decided I'd like to have my engagement ring remade. I searched many places, and then came across Windy City Diamonds on City Search, and saw the video with Garry. I was very impressed with what he had to say, and went in to discuss with him what I'd like to do. I have to say what a wonderful and creative person Garry is, and how patient he was going through the process of creating my ring with me. He had wonderful ideas, and was so easy to work with--what an absolute pleasure. I just received my ring today, and I am THRILLED!! It's so beautiful--exactly what I wished for, and Garry really made this dream come true. Thank you so much Garry, and if I need anything in the future, you will be the one I go to!!

02/07/2008 Posted by akeener

My husband and I have bought several pieces from Windy City Diamonds and we continue to be thrilled with the jewelry and service that we get there. My husband originally bought my engagement ring there and since then we have been back for our wedding bands. We have also referred friends and family with nothing less than rave reviews. When we go in they treat us like family. While the inventory in the cases might look limited, we have found that they can do anything we can imagine. My husband shopped around for pearls this Christmas, only to wind up back at Windy City. They located and showed him gorgeous unstrung pearls within minutes and strung a necklace and bracelet to his exact specifications. On Christmas day, I was not only surprised - these pearls produced the biggest "WOW!" of any gift he has ever given me. There are many reasons that Windy City won jeweler of the year on CitySearch: in terms of quality, service, and price - there is simply no equal in Chicago.

Pros: If they don't have something they will get it for you at the best price.

02/06/2008 Posted by KFN

I never thought much about what kind of engagement ring I wanted, so when my boyfriend unexpectedly proposed (sans ring, since he wanted us to pick one out together -- my kind of guy) we were left pretty darn clueless as to next steps. We had a generously donated diamond, but how to go about finding the right setting? After some pretty basic internet research, we headed to Windy City on the strength of their reviews. Gary Z. was helpful, informative, and patient...which was good because it turns out I really, really did not know what I wanted. He never once tried to "sell" us on anything, or rush us along. In fact, after sketching out a possible setting based on my requirements -- platinum, solitaire, thin band, and "not sticky-uppy" -- he encouraged us to go out and look at other jewelers and to have fun with the search: "This was your first stop," he said. "All I ask is that I'm also your last stop." Well, after a wide range of experiences (from mob front to Tiffany's), we returned to Windy City. We had a much better sense of what we were looking for, and nowhere in the city had we come across someone as patient, focused on what we wanted, and apparently sincere as Gary. Never once did he say "Oh, yeah. We can do that. No problem." Instead, he explained exactly how he would do what we were asking, and sketched things out to illustrate the process for us. Two weeks later, we stopped by to pick up the ring. Comfort fit, three quarter bezel, platinum. It looks fantastic -- simple, elegant, not "sticky-uppy" -- and fits perfectly. Do yourself a favor if you are in the market for a ring: look at as many other places as you have energy for, and then go to Windy City. I don't think you'll be disappointed.

Pros: Great customer service, friendly, clean, excellent quality

Cons: Nada

01/13/2008 Posted by mmkteacher

My grandmother left me a ring after she died. While the diamonds were beautiful, the setting was not. I have always hoped that the diamonds could be used in my engagement ring someday. This dream became a reailty with the help of the staff Windy City Diamonds. I was initially nervous about trusting these special stones to strangers. My boyfriend (now fiance!) and I went down to Wabash and luckily the 2nd store we walked into was WCD. I was soon put at ease and was shown how they would make the design I wanted. When I finally got to see the ring (after the proposal) I was mesmerized by the beauty of the setting. I am in love with my ring!!! We plan to go back to WCD to get our wedding bands done.

Pros: jeweler knowledge, designs, communication, professionalism

Cons: none