Dave & Buster's
Chicago, IL 60610
Phone: (312) 943-5151
03/12/2008 Posted by danerton
I was, to say the very least, disappointed. The rude host told us it would be 45 minutes for a table, which was fine. We went to the bar and were ignored for 5 to 10 minutes by the bartenders, who were not busy. After over an hour and a half and talking to the hosts two times and being told it was OUR fault, we were finally given a table. Our server was very nice, which was a pleasant surprise. Unfortunately, she somehow forgot to put our order in and we received it, complementary, over an hour later. After spending roughly 4 dreadful hours there, we were too appalled by the terrible customer service to enjoy the game room, which was overrun by bratty kids anyway. I wouldn't recommend this place to my greatest enemy.
Pros: enticing commercials.. that's about it
Cons: rudest customer service I've ever encountered
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