Multiplex Clubs
Chicago, IL 60610
Phone: (312) 985-5219
01/22/2007 Posted by dcg888
Just joined this club as a multi-branch member. Very dissatisfied. It's an okay "do-it-yourself" gym, but for the price I'd investigate other options first. Staff haven't a clue re customer service--surly, gossipy, "trainers" point to an instruction manual re use of machines, lack of available staff, knowledge deficits re exercise basics. Add to it unclean lockers, dirty towels UNDER THE COMPUTERS, wet/dirty towels in the showers at most of the clubs I've been to and you get the picture. Has made for a less-than-motivating experience for this newcomer. Also, don't be fooled by the "open 24 hrs". If you read the fine print, you'll find that they're only open M-TH for 24 hrs, something they didn't state prior to membership. Cost me $11 for 15 mins in unreimbursed parking to find out. Rrrgggh, these folks don't have a clue. Go elsewhere for your money. PS---Are all those 3/15/05 reviews really legit or management ploy for ratings? From the above experience, I'd guess the latter.
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