Bridal Mansion Of Lisle

09/26/08

Cathy K by cathy k. at InsiderPages

Contributor at Insider Pages

This was the perfect place to buy a wedding dress. My daughter, and daughter-in-law both purchased their dress here. Yes, it is small, but they have many dresses to pick from! The clerks were very helpful. They will suggest what they think would look best on you. My daughter was open to suggestions and would have never tried on the dress that they suggested, but ended up purchasing the one they suggested. It was beautiful on her!! Each bride is very special to them. Yes, they do not take credit cards, but if you know that in advance, it is really not an issue.They have jewelry there you can also purchase to make your day just perfect!! I have recommended the shop to several people.

09/07/08

Very Rude

by AnonymousMe21 at Citysearch

I went to this shop despite hearing bad things about it because they had a specific dress I wanted to try. I wasn't planning on purchasing anything because of the bad things I had heard, but I left wanting to spread the word about how horrible my experience was! I didn't give much heed to some of the online reviews because I know good experiences tend to go unnoticed, but wow was this place horrible.

My first sign that the experience was going to be bad came before even arriving at the store due to a phone call. Shortly after arrival, the woman was outwardly annoyed at the fact that my mom and maid of honor were looking at the bridesmaids dresses while she was wanting us to focus solely on the bridal gowns. She repeatedly tried to tell them that they should not bother with the bridesmaid dresses yet and let her help them when she was done helping me. They were simply browsing and did not require help, but she was so insistent that it made me immediately uncomfortable.

I am not the type who wants a lot of attention and am not picky but left so offended and annoyed. The woman who helped us, who I can tell must be the owner based on the descriptions I read by other brides, was incredibly rude. I felt like I was unable to tell her that I didn't like a dress because she was so intimidating. She was very condescending, and the people I was with told me afterwards that she was rolling her eyes at me when I would mention not liking a feature of a dress. She was EXTREMELY forceful and tried to push a variety of things on me despite me specifically telling her I did not want them. I told her I didn't want a veil and she stuck one on my head repeatedly. I could not wait to leave in the end and will most certainly never return. All of the bad reviews I have ready previously to mine are very similar to the experience I had!