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Ultimate Bride

106 E Oak St Ste 2
Chicago, IL 60611-1230
Phone: (312) 337-6300
Worst Customer Service in Chicago
1 Star Rating: Not Recommended

02/27/2006 Posted by jakelso

Ultimate Bride should be called Ultimate Nightmare. When I arrived they had written down my name incorrectly and then challenged me about even having an appointment. I was made to feel it was my fault for the mistake they made. I wanted to leave then. It only got worse. After telling them my budget was unlimited, they brought me three or four gowns and then told me that was all they had that fit the description I was looking for. The samples were in HORRIBLE condition. The service, well you can't even call it service. Don't be fooled by the Oak Street address, these people have no idea what it's like to smile and be kind. It's not worth the money, or the time to visit this salon.

Pros: None

Cons: Service, Service, Service

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Editor's Review

Glossy pages of the latest bridal magazines come to life.  See the full editorial review.

Insider Tips

The Extras

Accessories, including veils, a few pairs of shoes, barrettes and gloves cost extra. A few small gift items, including photo albums, are also available as well as gowns for attendents, flower girls and mothers of the bride.

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Hours

  • By appointment only

Payment Types

  • Discover
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  • American Express

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