Ultimate Bride
Chicago, IL 60611-1230
Phone: (312) 337-6300
03/27/2003 Posted by musicalhoyagirl
My sister bought her wedding dress here and was fairly pleased, so we purchased our bridesmaid dresses through a trunk show that Ultimate hosted. We spend almost $400 on each dress and the designer was there to size them - the dresses arrived 5 weeks late (getting there less than 1 month before the wedding) and every dress is AT LEAST 1 size too big. Ultimate will not alter the dress and basically said "Sucks to be you -- we won't do anything". I will never give them business again.
Pros: selection, one good salesgirl, location
Cons: bad customer service, no alterations, expensive
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