11/05/09

Best cut and color

by jpresren

Trio provides the absolute best cut and color in all of Evanston- I've been to every other high end salon in town, and after finding Trio I'm not going elsewhere. Every time I leave, I have summer blonde perfection. The stylists (rosa) provides perfect advice on how to keep looking hot, and how to avoid the dreaded "soccer mom" look- Totally worth every penny.

• Pros: For the best non-soccer mom hair in town

10/17/09

Great salon!

by sallyjaneu

Tracy is fantastic with color and Jeri is amazing with curly hair! I highly recommend both of them. Not only are they highly skilled, they are both conscientious and a pleasure to be around.

The one drawback of the salon is the cancellation policy. Don't get the flu and cancel the same day or your credit card will be slapped with the entire cost of the service. They do send a gift card for 1/2 the cost of the services but still, this is a unique policy to hair salons and one that can leave a bad taste in your mouth.

• Pros: Tracy, Jerri
• Cons: Cancellation policy

09/24/09

Alex is my new guilty pleasure!

by JetLindsey

I work in River North and a friend suggested this salon.

I love the little tree lined street it was on. I arrived early and the staff was great in getting me tea and making sure I was comfortable. The best part though is that I met Alex. He gave me the best cut. He is the owner and a little bit more expensive then what I have been paying but I have to say it was well worth it. My cut is three weeks out and it still really looks amazing. I would definitely suggest planning for extra time to fnd parking at the meters or pay $15 and park around the corner.

• Pros: Great cut and great staff.
• Cons: paying for parking in the area

08/30/09

Nikki and Farrah are amazing!!!!

by Pati22

I saw Nikki and Farah for my hair last week... my hair was just unruly dull, frizzy, grey/Brown, long and plain! Nikki and I went over a great plan a of action . she thought we should deepen my color for fall but add a few highlights to brighten around my face wow what a difference!! my hair is shinny and multi dimensional as for the frizz?? she told me about a great new thing called the Brazilian Blowout she swears by it! its supposed to defrizz your hair in 2 hours and last 2-3 months! so I booked myself an appt for this week! after the color the assistants were great! They really relaxed me! then over to Farah! my hair was long and I wanted something different but still I wanted hair she could see I was scared so she walked me thru the whole haircut before starting she added layers cut off the dead ends layered around my face it was perfect! My hair never looked so good I would HIGHLY recommend both Nikki &Farrah to everyone! they’re both so cute, friendly, hip and KNOW what they‘re doing!!! you wont be disappointed!!

• Pros: the BEST color and cut duo ever!!

08/21/09

Horrific customer service

by SJBills

I booked an appointment for a full highlight and unfortunately had the stomach flu on the say of my appointment. I did not cancel within the 24 hour policy so they CHARGED me for the service anyway. I pleaded with them and they finally agreed to send a gift card for half the cost of the service.

I then rebooked an appointment only to have the stylist cancel on me! I showed up for my 9am appointment after taking a 40 minute train ride to find out my stylist would not be showing up that day. I pointed out that I was charged when I canceled an appointment due to stomach flu and asked what they planned to do. Well, nothing!

Trio Salon feels it's okay to charge their clients for a canceled appointment doesn't doesn't feel the need to do anything for you when they cancel at the last minute. I understand that things come up and stylists have to cancel but I don't understand that I have to pay a penalty and they offered nothing for their cancellation.

I would NEVER go back to Trio and I would advise all my friends to stay away. The owner did not even have the common courtesy to call me back.

Response from this business

alextriosalon– September 10, 2009 at 11:00:17 PDT

Some of the details are not accurate; we have a FOUR (4) hour cancellation policy that we do adhere to, however there is no excuse for the owner not calling you back. Unfortunately, I was unaware of the situation and will gladly refund your money or issue you a full credit for services and/or products. Please contact me at info@triosalon.com with your name and appointment details. i promise to look into this for you, and my apologies for the miscommunication. Alex Ioannou (co-owner TRIO Salon).

08/21/09

incredibly talented and nice personalities too!

by neringa

I've gotten color with Diana and cut with Theresa forever.

I will not let anyone else touch my hair. These two can do miracles with my very fine hair. I get so many compliments for their work, even weeks after getting it done. Sometimes I already need another appointment and I am still getting compliments. I have had to travel all over with work and have had strangers ask me where I get my hair done. Truely, they have always done a superb job! They have also taught CJ to really understand my hair type.

• Pros: EXTREMELY talented with hair, even difficult hair
• Cons: there are no cons whatsoever

04/28/09

Aaron David is a cut above the rest

by Ashley1406

I had such a wonderful experience walking into Trio Salon, being new to the city I didn’t know what direction to go in when it came to a hair salon. I walked into Trio and got paired up with Aaron David and he was nothing but attentive and patient with me. I have to admit I am bit of a freak when it comes to my hair, I always want something different but I never want to cut any length. Aaron was able to give me the perfect balance of a fresh new look without feeling like I lost all my hair. I work around Bucktown and live in the Gold Cost so it is super convenient to see Aaron at both locations.

• Pros: Best with Long layers

04/02/09

Staff goes the extra mile

by lovewins

I've been getting my hair cut and colored at TRIO for a few years now, recently I was getting my hair colored. With the foils still in my hair I received a phone call that I was to be at a meeting in less then 30 minutes, across the city! Needless to say i was freaking out.. I grabbed the first assistant in sight and thank goodness it was Gram. She immediately told the colorist Di (your the best Di!!!) and began to quickly get me shampooed. While shampooing me she suggested that while I was glossing to get my check paid and then offered to order me a taxi. I had to leave with wet hair and had no tie to keep my hair back for my meeting. Gram rushed around to find a hair tie and when my taxi didn't show up she went outside and down the road looking for a taxi for me. I was in such a hurry I didn't even tip! But I just wanted to say the staff at TRIO will go out of their way to accommodate you in ANY situation. I got to my meeting on time and will never go anywhere other than TRIO.

• Pros: Example: best croissants in town
• Cons: What are the drawbacks?

03/15/09

Best stylist-Farrah Chapman

by ar1025

I started seeing Farrah at Trio over two and a half years ago at the salon location in Wicker Park. So when she moved full time to the Wabash location-even though it is further for me-I followed her. She is amazing and by far the best stylist I've ever gone to. If you are looking for someone you can put your complete trust into in getting that perfect cut(she is a perfectionist)-I HIGHLY recommend Farrah !!!

I even hired her to do my hair for my wedding day (as well as my bridal party's hair)- and the outcome couldn't have been any more fantastic. Really, if you are looking for someone to give you elegant, beautiful (not that cheesy, 'bridal' hair) and a timeless style on your special day, consider her for your wedding!

• Pros: Great stylist, fantastic wedding updo

03/04/09

BEST HAIR CUT BY SHELLEY!!!!!!!!!

by amy9914

When I decided to go to Trio to get my hair done, I was already a little in a hair "situation" as they say. I had it done somewhere else and then tried to fix what the last salon had done myself at home. Needless to say that didn't go well. It was just the bangs that I hated and a few layers that didn't seem to look right, how hard could it be? Well, I really messed it up and when I showed up to see Shelley with my tail between my legs, she was so kind and was such a great listener. I was very pleased that she was able to make some sence of all of the huge mess that I had made on my own head!!! I still have a little growing to do, but it looks like a real hair cut for now as it grows out! I love it and I am so happy that I met Shelley and I will NEVER and I mean NEVER cut my own hair AGAIN!!!!! I highly recommended her and the whole staff was really nice! Thanks!!!!

• Pros: I love the hours that the salon is open, 7 days! WOW!!
• Cons: none