M Martin & Company Jewelers

05/09/2008 Posted by ilrjs

This is one store you will want to visit. First of all, if you want to know anything about diamonds, visit their web site. They have more information on their site than every other site I visited combined. I had previously shopped around a bit on Jewelers Row looking for a round GIA stone with the cut grade of "excellent" and barely found any. Steve was able to show me the largest selection of GIA diamonds with the "excellent" cut grade that I could find anywhere. Of course, then I found out "the boss" (my girlfriend) wanted a princess cut. I figured if their round diamonds were all so nice, their princess cuts would be too. I picked out a beautiful stone my girlfriend loves. I was impressed by their knowledge (a wall full of GIA diplomas) and felt comforatble the the store had been in business for over sixty years. There is no question I will be a lifetime customer.

Pros: Honest and knowledgeable

Cons: None

11/23/2007 Posted by billymayshays

M Martin & Co. came highly recommended by a close friend and though now living in Bulgaria, I gave them a try. Steve answered all of my questions thoroughly and exceeded ALL other jewelers - even the well-known ones with their characteristic turquoise-blue boxes I visited in person. I felt confident enough and ended up buying a beautiful 1+carat diamond engagement ring in a custom setting ONLINE without visiting in person. After the wedding, my wife and I visited Chicago and dropped by the shop to have her rings cleaned and polished and finally met Steve and the team in person. Probably a little crazy, but we plan visits to downtown Chicago every two years specifically to visit their shop and then spend a few days in Museums and shopping. M Martin & Co. are truly iconic jewelers for Chicago!

Pros: Service, Quality, Knowledge, Location

Cons: None

11/20/2007 Posted by naplesflorida

M.Martin was recommended by several of our friends. I had to get my wife an anniversary present. I specifically asked for the owner, Steve. He was very helpful and made good suggestions which were within the budget I had set for myself. I walked out very happy and my wife thought I was a hero!

Pros: Really knew his product. Not like chain stores were the clerk might be there for a short time.

Cons: None

10/23/2007 Posted by jimmyg4

I found my shopping experience to be interesting. I started out going to a couple of stores that had a lot of diamonds listed on their web site. Neither store actually had any of the diamonds listed but offered to order similar ones for me from their computer. Thinking this was the norm for doing business, I had one of the stores order in two diamonds for me to see. The jeweler told me both of them looked nice judging by the numbers on the computer screen. I came back a few days later but didn't like either stone. On the way out of the Jewelry Center Building I stopped at M. Martin and Co. Though they were kind of busy and I didn't have an appointment, Stan took care of me. He was able to show me actual diamonds for me to compare. He explained how they select their diamonds, and also showed me why you can't look at numbers on a computer screen to tell if a diamond is nice (he didn't have to convince me on that). I found a stone the first time and a mounting that was perfect. I don't claim to be an expert, but their stones sure looked nicer that anything else I had seen.

Pros: They showed diamonds-not numbers from a computer screen.

Cons: None

08/22/2007 Posted by nemojr

I worked in a jewelry store for a few years working my way through college and law school, and although this was a number of years ago, I think I am better versed in diamonds and jewelry than most consumers. I was looking for a princess or round diamond. Of a number of places I visited, the stones at M. Martin were by far the best "make" as we used to call it in the trade. I decided to buy a GIA stone with an "excellent" cut grade. They were able to show me more stones with this cut grade than any of the stores I visited. The reality was that most of the stores I visited didn't have any. I found their mountings were of the highest quality also. I not only looked at the mounting I was buying, but I looked at the general quality and execution of others they had in stock. I bought a mounting they had and made some slight design changes which they executed perfectly. You will do very well to check them out.

Pros: Nice people. I worked with Steve and Stan.

Cons: Absolutely none

06/18/2007 Posted by billy100

I've never posted a review before but I thought I should because City Search helped me, so I hope this helps others. I started shopping for a diamond on Jewelers Row on Wabash. I wasn't very happy and sometimes felt I was getting high pressure. Because I had done so much research before starting to shop, I thought I knew enough to purchase over the internet. I bought a stone from a large company. I thought I bought their best signature ideal diamond. I went back to Jewelers Row but this time went into the Jewelers Center Building, which I didn't go in before. I happened on to M. Martin Jewelers. I figured as long as I was there I would look at what they had to offer. They showed me a stone for an equivalent price that frankly blew mine away. What I liked is that they explained a lot of things to me that I didn't know and at no time did they every disparage the diamond I had. I told them I need a day or two to think. I researched their company-they have a very informative web site and felt a lot more comfortable when I read some of the other CS reviews. I went back the next day and purchased the diamond and mounting (returned the internet stone). I am very happy with my purchase.

Pros: Nice people, good quality merchandise

Cons: none

01/24/2007 Posted by gtmanleg

I recently visited M. Martin Company, mainly on the suggestion of citysearch reviews. I was shopping for an engagement ring. After visiting, I am compelled to write one of my own. They took their time with me and answered all of my questions, educating me on diamonds more than I already knew. I really appreciated it. After visiting some "big name" stores, I was also very happy with the pricing. You pay wholesale for the diamond and the setting and "labor" is free. There are so many stores in the Jeweler's mall, it is overwhelming where one could go. I definitely affirm the other reviews and say "Check out M. Martin & Co." They also have been in business for 68 years, so it isn't like they are a fly-by-night operation.

Pros: They answer questions and there is pretty much a no pressure approach.

Cons: You still have to pay for the diamond; hey, they're not cheap! :)

11/03/2006 Posted by ewisecbs

I recently had the best shoping experience. Not only did I get everything I asked for and more! I also had the most pleasant experience with the overall process and they even send me the piece to allow me to receive it as I didn't have time to pick it up in person. Finally, when pricing this piece elsewhere, I found the best deal with MMartin and Co. They are truly the best and I would Highly Recommend them to anyone!!!

Pros: Huge Thumbs Up for a great price and customer experience. A MUST VISIT when buying Jewelry!

Cons: NONE

09/27/2006 Posted by hpjohn

Don't spend precious time doing too much research about diamonds, just talk to Steve at M.Martin, listen to the information he gives and backs it with examples and it will be all you need to make an excellent diamond purchase. No matter the size if the stone is not well cut it won't be brilliant and sparkle. Fitting the stone to the setting and sizing for her finger was perfect.

09/26/2006 Posted by hof444444

If you are looking for "top notch" jewlery from a person you can trust, look no further !!!! Not only does M. Martin & Company Jewelers deliver the best diamonds and jewelery in the business, but they are honest and strive to give you the best customer service possible. I bought my wife several pieces of jewelery from them. Not only did I buy my wife's engagement ring and both our wedding bands, but I have also purchased diamond stud earrings, a diamond pendant necklace, and a diamond tennis bracelet for my wife. The smile these bring to her face are priceless !!!!! M. Martin & Company...Keep up the good work !!!!! I will send all my friends your way !!!! A Very Satisfied Customer

Pros: Best Diamonds, Honest People, Great Customer Service