Steve Quick Jeweler
Chicago, IL 60614-2706
Phone: (773) 404-0034
01/24/2007 Posted by mduque1
Although I frequently use online reviews, I’ve never been motivated to write one until today. When I read some of the reviews below I couldn’t help but share my opinion. My fiancé and I first came into SQ to look at engagement rings. We had been to several jewelry stores in Chicago, NYC and Philadelphia. We initially had no intention of buying a ring from a local jeweler, instead planning to browse in person and buy online to get the most diamond for our money. No jewelry store we went to inspired us to do otherwise. From the moment we walked into SQ, we were greeted warmly and attended to quickly. There was none of the pretention often associated with jewelry stores. Nicholas showed us diamonds in a variety of styles and price ranges, allowing us to compare differences in clarity, color, etc. Everything was spread out onto the counter so that I could try on whatever I pleased. Nicholas, and the rest of the staff, could not have been more friendly and helpful. Despite the attentiveness, we never felt pressured to buy and were allowed to act at our own pace. Needless to say, we were so pleased by the alacrity of the staff and quality of the jewelry at SQ that my engagement ring was eventually purchased there. I have now taken my ring in for service three times. Each time adjustments have been made promptly and exceptionally well. I have yet to be charged for any of these adjustments. When it came time to look at wedding rings, of course we returned to SQ. The selection more than adequate and their willingness to custom order helped us both find the perfect bands. As for the price, we found it to be very competitive with other quality, jewelry stores. Any time we have expressed budget concerns, Nicholas has always provided us with alternatives to lower the price while still retaining the quality of item we desire. I have never found him, or any of the other staff members at SQ, to be anything but accommodating and kind. I always look forward to stopping by.
Pros: Customer Service and Quality
Cons: None come to mind
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