The Hearty Boys Caterers
Chicago, IL 60613
Phone: (773) 244-9866
User Reviews for The Hearty Boys Caterers
08/18/2008 Posted by BSinRI
We had Hearty Boys cater a party on one of the boats on the River. I had a hard time getting a call back and then had a bad experience with our first sales rep (inaccurate proposal, unresponsive). Then we found out he had left (quit, fired?). The new rep was better but still not very attentive. We always had to follow-up and stay on top him. Somehow this company forgets that we are paying them. We had a nice tasting. The proposal following the tasting didnt match what we tasted. It was revised. The night of the event they served an item we didnt order in place of something we really wanted. If they hadnt been on 'approved vendor list' of the boat, we would have dropped them at the beginning. But we had to stick with them. There are too many capable caterers to have to worry about all this. I would use someone else.
Pros: Good tasting food
Cons: Aweful customer service
07/07/2008 Posted by matthewinchicago
My wife and I were very pleased with Hearty Boys. We had a get-together at our house with approximately 30 people. We were happy to know that Hearty Boys can do small or large events. Everything was fantastic.
Pros: professional

