The Phoenix Restaurant
Chicago, IL 60616-1809
Phone: (312) 328-0848
11/26/2007 Posted by s4iscool
Used to go for the past 10 years, and I will no longer after my last visit. I was seated in the middle of 15 other tables, so as you can imagine in a DIM SUM place WITH CARTS, you are not going to get any attention. We waited 10 minutes while watching everyone around us getting serviced by the cart servers. Either they are blind or really dumb in not asking the people at the inner tables what they want. It took one of their managers to eventually come and take our order...whats the point of carts and DIM SUM then?!? Even after taking our order, it came out incomplete and when we asked where the rest of our order was, they said its coming. 10 minutes later, and no food, we paid the bill and walked out.
Pros: Food tastes good, when you can get service!
Cons: Terrible service, seating in the middle of other tables!
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