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East Lakeview Multiplex

3657 N Pine Grove Ave
Chicago, IL 60613
Phone: (773) 477-3664
After the staff tried to kiss up to get my couple grand membership, they changed tones and didn't let me use the free guest pass...
1 Star Rating: Not Recommended

01/30/2007 Posted by boofdpu

In late 2006, I dropped by the gym to see the facility and get information on membership. One of their salespeople went through an interview with me to see what I was interested in, and I described that I was only really interested in the swimming pool. Nevertheless, she insisted on showing me all the other equipment. I followed along because I was sure that was what she was trained to do as part of the sales pitch. The equipment seemed a bit more geared toward those who aren't real serious about bulking up. Most of the room is taken up by aerobic equipment and some resistance machines lined the wall. Big lack of free weights and benches. The pool was okay but no better than the indoor pools that the Chicago Park Distract offers free to any resident. Well I was going to be out of town for most of the next couple months for work and holidays (something I informed the salesperson of) so I took the sales materials and the 7 (?) day guest pass they included. I was a little put off why they gave me a short guest pass when I know my friend (who told me of the place) was given a 30-day pass just days before. When I returned after my travels, my friend had a 21-day guest pass to offer so I decided I'd give the gym a try. I went for a swim for about 45 minutes and when I was leaving I asked for my ID and guest pass back. They wouldn't give me my guest pass back. I talked to 3 different people, explaining it was the first time I'd ever used a guest pass. They, including one manager, said it was for "first use only." I explained over and over that it WAS my first time using a pass. After clarifying my point several times, they still wouldn't let me use the guest pass. If that's how they treat someone who is considering giving them a couple grand, I wasn't eager to see how they treated someone when they already had my money.

Pros: parking if you're a member

Cons: Insincere staff, WAY overpriced, mediocre pool, lack of free weights

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