Barry Regent Cleaners
Chicago, IL 60657-5393
Phone: (773) 348-5510
08/15/2006 Posted by criticalyettruthful
I gave this place a try once and told the owner he would never see another nickle from my me. I dropped off 10 shirts (2 weeks worth for me) they were done on time but that was all that was right with my experience. When I arrived to pick up my shirts 2 days later I had a coupon I wanted to use. The man at the register said oh we cant honor that. I asked "why" he stated "that coupon is only for dry cleaning". I said yes that is precisely what I had done. He said no they were laundered. I said well when I dropped off the shirts I asked for them to be dry cleaned I am sorry if the lady writing down my info put something else down but I wanted them dry cleaned. After a couple of go arounds with him he finally said ok I will just take the off the coupon but I need to ring it up a different way. I said whatever, shouldn't be as hard to pick up laundry. But after doing his quick reringing and subtracting the coupon, it ended up being only a dime less. I was very dissapointed had enough of the B.S. (bait & switch) and said if he operates his business that way and will not honor his coupons, I will take my business elsewhere. I have and continue to be satisfied.
Pros: They accept all the cash in your pocket
Cons: They offer coupons to get you in the door then do not honor them, bad business
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