L. Woods Pine Tap & Lodge
Lincolnwood, IL 60712-2211
Phone: (847) 677-3350
06/25/2008 Posted by CR25
This was a totally disapointing experience. Usually in the past, "Lettuce Entertain You" places have been an awesome, totally wonderful experience. Very much on-the-ball dining. We could not even believe that this establishment was even a part of this usually great company, or maybe just an off night for the place?? Our server was great, but management, host's, bathrooms, and overall sense of appeal was lacking severely. The manager kept talking really really loud to the hosts about very personal things. So loud that out table could hear the entire conversation thoughout the evening. Completely distracting, do not want to hear the nitty gritty details of the hosts and mangers lives while eating out. Along with constant text messaging at the front desk and ignoring customers as they walked by to leave. There was a certain point when all three (including the manager) were just sitting at a table near us and kept playing with their phones and talking really loud. The bathrooms were disgusting as well. With tp all over the floors. With all that said, the food was really good. It was just sad to see such poor restaurant management quality. Seems like it could be a really nice and fun place. If they just kept their customers in mind. And try to keep things in perspective when being in management, or hosting.
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