Ontourage
Chicago, IL 60610
Phone: (312) 573-1470
08/15/2007 Posted by sensethis
This is the Straight up facts about the services and Business relations at the nightclub Ontourage. If you are NOT some major VIP player in the Entertainment game DO NOT GO. Ontourage has abandoned the customer service to local Chicagoans. Within my experience I threw a much anticipated MAJOR 21st birthday. I was in constant contact with an employee named JIMMY Z. I drafted two semi-contacts and presented them both in person and via email with the entire night specifics that JIMMY agreed apon prior to my 21st. The Night of my Party…..JIMMY Z was no where to be found. I HAD NO TABLES, NO SERVICES AND ALL MY GUEST HAD TO PAY. The other Ontourage employees were rude and did not give a damn that it was my birthday or what I had discussed prior with Jimmy Z. Not until I agree to PAY $300.00 + did anyone even talk to me. The club was rude to me and my African American guests and again will not carter to you or your event unless your part of Ontourage’s majority ethnic group or are ”somebody” in the industry. Ontourage will soon learn that if you DO NOT show love to the locals their Brand name will GET TRASHED. in the streets.
Pros: location
Cons: service
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