Onlineseats.com

08/10/06

Doesn't Deliver, Overcharges Your Account, Arrogant unhelpful Customer Service

by loopchicago at Citysearch

They did not deliver the tickets when promised. When contacted, they casually explained that if we still wanted the tickets in time to see the show we would have to pay ourselves for next day AM delivery charges. Worse yet, when they ran the charge through on our account they overcharged by us by Thousands of dollars! In attempting to have this corrected they were arrogant and rude and coldly stated that the charges were reversed-day after day, when they were not. In our opinion, this is a not a company that we would ever do business with or recommend to anyone.

• Pros: Ticket Price is good, Pleasant Salesman
• Cons: Negligent overcharges to your visa, failure to deliver in time, rude arrogant customer service