24x7 OnDeckTech Chicago Apple/Mac Help, Support, Training & Consulting
Chicago, IL 60622
Phone: (312) 241-2058
07/23/2006 Posted by marhoo
The $99 is for 2 hrs. on-site work and for 1 incident per month. The last job was a clean up of my computer's hard drive. The work started as an on-site situation, but it became clear that the problem was more serious than anticipated. I took the computer to ondecktech, where the problem was taken care of. The computer is now working perfectly. I have used both on-site and phone support and have found the technicians very knowledgeable, courteous, and patient. They were on time for the site visits. I am not very technical and I have found the staff able to give me easy to follow directions and explanations. I find their services easier to use than the Apple support system.
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