Geek Squad

06/06/08

If they ever pick up the phone....

by lis81 at Citysearch

It took three calls and a total of 15 minutes waiting time before someone would pick up the phone in the proper department. Yeah, if I had that kind of time I wouldn't need to call ahead in the first place. I think overall my favorite part is the person who answered the phone. After I had told her I had called previously twice and wasn't able to get through she immeadiately put me on hold with out saying anything for another extended period of time.

I suggest asking for Brian, in the digital camera department, he seems to be the only competent and able bodied person in the store.

WHAT EVER HAPPENED TO CUSTOMER SERVICE?