James Hotel-Chicago

01/27/09

Nice Rooms

by bronstct at Citysearch

I took my girlfriend to the James for Romantic weekend. The were very nice, but could of been bigger. The Customer service was great, and they were very attentive to what I wanted. They put wine in my room without even asking, which was very pleasent.

• Pros: Great Service
• Cons: Rooms were not Huge

04/21/09

Stunningly bad service

by Evalaonda at Citysearch

They failed at every turn to comply with requests I made in advance with the concerige. Further, when I pointed out problems and asked for them to be corrected, the staff argued with me (on multiple occassions). The room smelled like exhaust fumes.

• Pros: none
• Cons: surly, inattentive staff

09/02/08

Event Room

by bethylou10 at Citysearch

I attended a small wedding at the penthouse of fhe James Hotel. The 360 degree views were stunning, to say the least. Although I have never stayed in the hotel, I would recommend their penthouse for any special occassion or party.

Editorial Review

by Contributor at Citysearch

Posh hotel spa offers three treatment rooms for facials and massage.