Mutt Hutt Inc

07/17/2008 Posted by sofiam

I LOVE MUTT HUTT! They are truly amazing. The entire staff is thoughtful and truly love dogs. My dog is extremely anxious and anti-social so boarding and daycare can be stressful for everyone, but she loves Mutt Hutt and they love her. The first time I boarded her, they offered a free day of daycare so my dog could experience being dropped off and picked up before I left for my trip. Their trainer, Tillman, is also amazing and very talented. He has helped my dog enormously to become less aggressive towards other dogs and has worked with me to continue training. Trust me, I've paid the extra $$ for Pooch Hotel and my dog came a home a nervous wreck for two weeks. Mutt Hutt really cares for their dogs and treats them like their own. When my dog is at Mutt Hutt I never worry because I trust them entirely and that kind of peace of mind is invaluable.

Pros: Friendly, knowledgable staff

Cons: NONE

1 out of 1 people found this review helpful

03/24/2008 Posted by AmandaST

I have 2 english bulldogs a puppy who is very active and an older dog who is shy and not very social with other dogs. I have been so scared to board my dogs in the past as they need specialized care. Donna and Corey have been so wonderful from the day I first started bringing my dogs to the Mutt Hutt They let Daisy (the older one) lounge watch TV and hang out with the old bitties (even letting her sleep in the apartment above the kennel) while Chunk gets to play with other dogs. Chunk being a puppy can be nudgy with other dogs and they put him in a play group that fits his energy leve and personality! I would highly recommend the Mutt Hutt. It is a small homey place where the dogs get lots of attention and everybody knows their names when you walk in the door!!!!

Pros: Small, Close to Downtown

Cons: None

1 out of 2 people found this review helpful

03/19/2008 Posted by chambanagrad

Mutt Hutt is great! I had been taking my pup to a swanky, high-end Lincoln Park daycare facility before I found Mutt Hutt. He had only been at the LP facility about 12 times but had contracted parasites twice as well as severe bronchitis while there. After that traumatizing and extremely upsetting experience, I found Mutt Hutt and my pup and I have been very happy ever since. I've been very pleased and feel totally comfortable with having him there every day during the week. The staff is fabulous and so friendly, and they are always able to tell me in great detail what my pup was up to each day. They also have a great option for overnight boarding where one of the staff members will take your pup home with them at the end of each day. I wish that most daycare facilities in the city were more like Mutt Hutt, but it seems that even the pricey, high-end ones are not. Unfortunately, I had to learn this the hard way but I guess my horrible experience at the LP facility helps me appreciate the Mutt Hutt even more. Wally dog says, "Thanks guys!"

Pros: Extremely caring and trustworthy staff

Cons: None

1 out of 2 people found this review helpful

01/21/2008 Posted by adamvogelman77

I tried checking this place out once last week, over the weekend and again today and the webcams neverwork. I called them and spoke to a young grl who didnt really seem to have any answer for it. When I further asked her about the services she again didnt seem to know what the dogs daily routine was for boarding. They just seem inexperienced. Done with this one.

Pros: Good location to downtown

Cons: Webcamera consistantly doesnt work, young & unprofessional people running it.

1 out of 2 people found this review helpful

12/15/2007 Posted by brownsfootball1968

I used this facility over the holidays. I was in a hurry and didnt go in for a tour before my day of service. Which was my fault. I was very disapointed that my dog was "crated" in a wire cage which barely allowed my dog to stand up and turn around. Luckily it was only a short stay and the owner assurred me he would get pleantly of time out of his cage. I was just disapointed in the set-up. Its just not cutting edge and after further investigating other options for Christmas, there are so many other good places with better accomodations maybe a little more dollars, but hey, you get what you pay for.

Pros: Convient to downtown

Cons: difficult parking and sleeping arrangements are very dated.

3 out of 4 people found this review helpful

11/12/2007 Posted by besshardwick

We were so lucky to find Mutt Hutt for our troubled adopted standard poodle. Alex is 2-1/2 and has been with us for five months, but the behaviorist tells us he was never socialized, and he is a shy, anxious dog; when he came to us he did not know how to climb steps, for Pete's sake. He has totally bonded to me, clings to my side everywhere, has learned to play ball ... but has only slowly learned to accept other pedestrians on the street, guests in the house. He retreats and fear pees, even from my gentle husband. I crated him twice when we first got him, but he almost went nuts in the crate, so the question of where to board him when we travel was acute. Fortunately we had been living near Mutt Hutt when we acquired Alex and the one afternoon when I could not have him near me, I had put him into day care there. Alex has spent five days at Mutt Hutt recently, and anyone who answered the phone at Mutt Hutt knew Alex, knew how he had been behaving, was happy to spend lots of time telling me how he was doing. They accommodated his fears, paid attention to workers he bonded with; they were beyond wonderful. It's worth the 30 mile drive to take him there! They are helping me to save my dog.

Pros: Attentive, kindly pet care.

Cons: None.

1 out of 1 people found this review helpful

10/09/2007 Posted by tzivia

I cannot say enough wonderful things about Mutt Hutt. My dog, Priscilla, never wants to leave when I arrive to pick her up at the end of the day. She always wants to play more! Donna and her staff are terrific, caring and conscientious. Priscilla has a lot of unfortunate eye problems, and they always keep a careful watch on her eyes and let me know immediately if things don't look right. I have referred friends here and their dogs are happy and excited to go to daycare everyday. I trust them implicitly with my baby girl as I know they care as much about her as I do.

Pros: Caring people, warm environment, conscientious, trustworthy

Cons: none

1 out of 1 people found this review helpful

09/17/2007 Posted by delgroove

We have tried many places before, but no one compares to the passionate people at Mutt Hutt. Donna got to know the dogs on a personal level and was very warm to my husband and I when we went to check the place out. When we call to get our pups, Finlay and Savannah, in for boarding, the folks there always remember my special "scottish police patrolman"! They genuinely love the dogs and it shows...Donna and staff are great and I would not put them anywhere else!!! Thanks for keeping our minds at ease when we are away from our kids!

Pros: The people

Cons: NONE

1 out of 1 people found this review helpful

07/02/2007 Posted by jhoobler

We've taken our dog to four different day cares, partly because we've moved around, and in one case, because we no longer felt comfortable taking her to a large, rather dirty facility in the West Loop. We were so happy to find Mutt Hutt! It is small, and, like the video says, it's all about individualized care. Donna and the staff know our dog like she is their own and are always willing to go the extra mile to provide excellent care. We couldn't be more pleased. I would highly recommend Mutt Hutt to anyone who wants TLC for their dog.

1 out of 1 people found this review helpful

05/26/2007 Posted by amyjoj

I am very particular in the care of my three shih tzus, Harley, Webster and, the latest addition, Daisy. Daisy was my mom's baby, and when she lost her battle with cancer, Daisy became part of my family. They made special arrangements according to my needs in taking care of my three "children", were especially sensitive to the requirements of the new pup and gained my confidence quickly. They returned phone calls, questions and concerns promptly and showed up on time to meet the pups. But, here is how they went above and beyond the calal of duty: This story is unique: I was to leave for vacation on a Fri. Wed., Jesse came to meet the pups and review the details with me. I saw Jesse approach, and opened the door, anxious for him to meet the pups. As I was waiting, Daisy escaped out of the front door, saw another dog across the street and took off. She was hurt, but it could have been a lot worse. Jesse saw this as he was approaching my door from another direction, and was there to take us to the emergency room. Not only was he calm and constantly reassuring me that she would be ok, but understood how important Daisy had become to me. Since, the whole team has rallied around Daisy and followed up with concern and offered help. How could anyone go anywhere else for more responsible and loving care than the Mutt Hutt? They genuinelyl love animals and have more than earned my trust! They are THE BEST!!!!!

Pros: on-time, responsive, caring, do more than expected

1 out of 1 people found this review helpful