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Matrix Payment Systems

23365 N Hillside Drive
Barrington, IL 60010
Phone: (847) 381-4289

Ratings & Reviews Summary for Matrix Payment Systems

What Users are Saying:

  • Friendly staff
  • Timely service
  • Trusted staff
  • Good follow-up
5 Star Rating
 
(9 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(0 reviews)

User Reviews for Matrix Payment Systems

5 Star Rating: Highly Recommended

03/27/2008 Posted by motoking

I've switched before an never saw or heard from the rep again. Plus switching was a nightmare with all sorts of glitches. Bill Hoidas and Matrix Payment Systems are consultants to the payment processing industry so aren't locked into any one company. His 24/7 customer service is phenomenal! No more long hold times and multiple voice prompts just to speak with a customer service or tech that doesn't know anything. Bill Hoidas is an expert in all facets of payment processing including electronic checks and ach transmittals.

Pros: 24/7 personal service, low rates. credit card advance funding

5 Star Rating: Highly Recommended

03/16/2008 Posted by famousrestaurant

We needed a larger advance loan for our credit card sales and our bank lines were maxed out. Bill Hoidas of Matrix Payment Systems was initially concerned if we really needed the funds and could afford the repayment terms. He was genuinely concerned about us even though we weren't even a client yet. He has different sources for funding depending on the merchant's credit card score. We did get the funding and will be able to turn a nice profit with the advance. In addition we have a touch screen POS system and the times in the past we have changed processors in the past have been a nightmare. Bill really knows his stuff and made the transition very easy for us. He knew exactly what to do and guided are POS reseller through all the necessary steps. I would recommend Bill to any merchant that does payment processing.

Pros: integrity, passion, compassion, hard working, 24/7 personal service

5 Star Rating: Highly Recommended

02/22/2008 Posted by cemail

Bill Hoidas and Matrix Payment Systems really delivered for me. I had the opportunity to buy some equipment at below market prices but needed the money in a hurry and my bank lines were tapped out. I was approached by the largest funding company in the business (they said) and their rate was over 35%! I'm so glad I found Bill as he got my the same type of loan for more money and at less than half the other companies rate! He also took over our credit card processing and we are saving quite a bit of money every month with terrific personal service 24/7. For the first time ever we haqve no hidden fees and Bill goes over our staments monthly looking for downgrades and errors. He truly delivers even more than he promises. Adnan

Pros: 24/7 personal service, most caring individual in the payment processing business

5 Star Rating: Highly Recommended

02/21/2008 Posted by LonnieSmieja

I needed a loan in a hurry and Bill Hoidas Matrix Payment Systems got me one when no one else would. He did it quickly at below market rates and was very respectful. His follow up and customer service are great plus he has saved us a lot of money on our credit card processing. I would recommend Bill Hoidas of Matrix Payment Systems to anyone! He is unlike the other companies who do credit card advance funding because his rates are lower and he is very professional. Lonnie Smieja

Pros: Credit Card Advance Funding, great service, great rates

5 Star Rating: Highly Recommended

01/17/2007 Posted by russjunier

I have been doing business with Bill Hoidas since 2006. The experience has been very enjoyable. His customer service is exemplary. Response times to questions are always fast and the information he offers is always helpful. I particularly enjoy his newsletters, which come frequently and always offer useful advice. His rates are outstanding. Not only he did he sign us at a substantial savings to our business, but he has continued to fight to help us reduce our costs even further as our relationship has progressed. The only regret I have about my relationship with Bill is that he isn’t also my lawyer, accountant, attorney and plumber as well. Please feel free to contact me should you have any questions Regards, Russ Junier Russ Junier Owner FanTickets Cell 401-300-6782

Pros: response times /fights for clients

5 Star Rating: Highly Recommended

01/04/2007 Posted by ticketsolutions

We have been using Matrix Payment Systems for our own credit card processing and we also refer them to our ticketbroker customers that use our Ticket technology POS software. We have received great service and our customers also say they have received great service, great rates and real good follow up on all aspects of merchant bankcard processing accounts. Russ Lindmark President Ticket Solutions, Inc.

Pros: Great rates, service and follow up

5 Star Rating: Highly Recommended

12/22/2006 Posted by jeff316

Bill Hoidas and the whole Matrix team have been the best credit card service we have ever had. They have worked with us since early 2000 and they particpate in the NATB trade show every year. No other credit card processor has ever been actively involved with our industry. They explained so much more than any processor ever has about how to eliminate downgrades. From what I understand they have over 140 ticketbrokers as clients and I've never heard anyone complain about them. We definitely recommend Bilkl Hoidas and you can call me anytime. Seth Sharrin Gold Coast Tickets

Pros: great service and they eliminate downgrades Bill also has a very through knowledge about computer order systems

5 Star Rating: Highly Recommended

12/12/2006 Posted by loriwolff

That is so amazing and even more amazing that you take the time to tell us. Thanks for being so persistent when I resisted change. Turned out to be one of my better decisions!!! Hope all is well! Lori Wolff Lori Wolff - FPE Vice President - Controller Fluid Power Engineering Company, Inc. 110 Gordon Street Elk Grove Village, IL 60007-1120 Phone: 847-364-7455 Ext. 215 Fax: 847-364-7797 Visit us on the web at: www.fluidpowerengineering From: Bill Hoidas [mailto:bhoidas@gmail Sent: Tue 5/9/2006 7:32 PM To: Lori Wolff - FPE Cc: Linda Suerth Subject: APRIL STATEMENT - Hide quoted text - Hi Lori & Linda! Just think- Memorial Day weekend is almost here! For April your gross rate including transaction and all other fees was 2.2729%. Based on your volume for the month you saved on an annualized basis $9,194.13 compared to your old processors. As usual you had no downgrades out of 295 MC/Visa transactions. Cheers! Bill -- Bill Hoidas District Sales Manager Larger B2B/MOTO Accounts Matrix Payment Systems (847) 381-3482 office (847) 381-4289 fax bhoidas@paymentconsultingnet John 3:16 For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life.

Pros: Saves the merchant a lot of money and very proactive

5 Star Rating: Highly Recommended

12/11/2006 Posted by mudshovel

We have worked with Bill Hoidas of Matrix Payment Systems since early 2005 to handle our credit card processing and receipts for all 5 of our accounts. Before that we used another company not aware of the fact that we were being grossly overcharged on some of our accounts. Bill was able to reduce our costs substantially and since than has been proactive in making us aware of ways to lower our fees and credit card charges that effect our business. I would highly recommend him. Richard Marks CFO Zacks Investment Research, Inc.

Pros: Very proactive in managing accounts

Editor's Review

Business payment services for credit/debit, gift/loyalty cards, check verification, and e-commerce are available.  See the full editorial review.

Insider Tips

The Extras

Matrix helps out home-based businesses as well. Also, you can purchase equipment and terminals (for credit/debit cards, gift cards, etc) from your business.

More Insider Tips

Directory & Services Information

Hours

  • Daily 24hrs

Payment Types

  • American Express
  • MasterCard
  • Discover
  • Visa

Recognition for Matrix Payment Systems

2007 Audience Winner - Financial Services

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