Room21
Chicago, IL 60616
Phone: (312) 328-1198
Ratings & Reviews Summary for Room21
What Users are Saying:
- Prompt seating
- Make reservations
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User Reviews for Room21
06/03/2008 Posted by Lynnchicago
I went here with a group of 12 people on a Tuesday night and the service was AWFUL (although there were probably only 4 other parties there) !!!! The waiter did not come by to refill our water... got our orders wrong... The food was ok.. nothing really spectacular - I definately will not be going here again.
Pros: Decor
Cons: Service, neighborhood, food
10/17/2007 Posted by clshafchi
Don't sit in the courtyard if you actually want to have food. Mid August was our first time to this restraunt, I think the decor reminds one of "Bozo's Big Top", bring your peanuts and popcorn, because you will need it. We were seated in the outdoor courtyard, which I have to say was tastefully decorated and elegant. We were approached by a waiter and offered some water. We ordered a Pellegrino and 2 glasses of wine. Our waiter returned and we placed our appetizer, salad and entree order. We waited for our appetizer....about 20-30 minutes went by, no sign of food, waiter, water guy....nothing. We waited about 10 more minutes to find any employee to enquire about our order, as we were starving. No one in sight after 40 minutes. So we actually went to host stand to request our tab, paid for our bottled water , wine, and left. Any experienced waiter should have come to our table to let us know the kitchen was running behind, etc. Bad, bad, bad service, limited menu. We wound up going to Cuartro next door and had a wonderful meal. Good Luck room 21 because with all of the competition coming your way in the South Loop you will need it!
Pros: Nice courtyard
Cons: Bad service, limited menu, bad service!
06/22/2007 Posted by angi1021
I must say, a dissapointment. Jerry Kleiner needs to find a new decorator, or some new ispiration. The "velvet curtain-zeebra print-obnoxious-color scheme" motif is played out at ALL of his restaurants, and Room21 is no exception. It's dated and corny. The food was ok, (my halibut was cooked perfectly), but the menu was limiting and bland, also, the one great bottle of wine we wanted was out of stock. There was an abundance of two things at this restaurant: lonely cougars chatting up the bartenders, (depressing), and fruit flies circling our table, (gross). While the ladie's room was nice, two of the three toilets were overflowing and nasty. The outdoor area looked great and we would've loved to take our wine outside, but they had it closed because, as our waiter stated, "it was going to rain buckets that night." Clear skies suggested otherwise, but he may have had a radar map hidden in his apron we didn't know about. Had my boyfriend and I not been in a great mood, this place could've been a real kick in the pants. I was looking forward to a trip back in time to the Capone era, but felt like I was in Marche'.
Pros: Nice waiter, valet
Cons: Decor, lame menu
06/06/2007 Posted by chitina
After hearing good things about Room 21 I decided to try it out with my bf for a romantic evening. This place is overrated! Pricey, boring menu, and the Red Velvet cakes were hard and stale! Go somewhere else down the street and you'll find better!
Pros: classy ppl, cute bartenders, nice ambiance
Cons: pricey, Red velvet cakes old
05/22/2007 Posted by vickyvanikiotis
Although this place is pretty new it should be no excuse for the below average visit. This place is unorganized, over-priced, has a very limited menu - and boring. For a better meal and better atmosphere - go to Carnevale - same owner, but MUCH better - and it's less expensive. Don't waste your time or money at Room 21. P.S. - Cuatro next door is better...
Pros: non
Cons: don't go here
