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Via Firenzi

1821 W North Ave
Chicago, IL 60622
Phone: (773) 486-4434

Ratings & Reviews Summary for Via Firenzi

What Users are Saying:

  • Good sales
  • Low prices
5 Star Rating
 
(2 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(2 reviews)
2 Star Rating
 
(1 reviews)
1 Star Rating
 
(2 reviews)

User Reviews for Via Firenzi

2 Star Rating: Below Average

04/08/2008 Posted by marisa300

First I will say that the shoes in the place are nice. There wasn't anything that wowed me but very good quality shoes. Here is the problem. The first time I came in was last summer. I had been on a run and I was on my phone with my earpiece not being loud or even talking, just listening to the person on the other end. I like to browse and get comfortable in my surroundings in a store. The owner told me I was not allowed to be on the phone because then he couldn't tell me about all the shoes. I don't want to talk, I want to look. Then I actually came in another time and overheard him bragging to the customer about how "great" his merchandise is and this kind of store is meant to be on Rush/Oak but he is located there because he owns the bld.If he wants to be that eccentric then maybe he should take his store to the Rush street area and rent out his space to someone normal. He's way too pushy. Get out of people's face's.

Pros: Beautiful store with nice merchandise

Cons: Pushy owner that is overwhelming and doesn't let you just look for a minute

1 Star Rating: Not Recommended

04/02/2008 Posted by gg99

NEVER will I set foot in this mediocre shoe store again. The salesman was the rudest and most belligerent person I have ever dealt with, he started screaming at me when I approached the display. This person's concept of customer service is as foreign to him as is his fashion sense (the shoe selection was atrocious..rejects from last season). I would deter any shoe lover from wasting their time here because the shoes are definitely not worth it : (

3 Star Rating: Average

12/27/2007 Posted by mod16

This store does have a lot of unique great shoes, purses and dresses to choose from, but i was also really turned off by the owner. He had a snobby attitude and made for an uncomfortable shopping experience.

5 Star Rating: Highly Recommended

10/09/2007 Posted by matthewross

The owner is very informative and passionate about quality and selection. Definitely worth taking a look if you want something of quality, unique, sophisticated and at reasonable prices.

1 Star Rating: Not Recommended

09/28/2007 Posted by peru4u

I have been to this store twice. The first time, as soon as I walked in and started browsing around, I got interuppted by the owner. He started bragging on how he is so into fashion and how he has been working in the industry for 30 yrs. I was not really in a comfortable state. The whole time I was looking around, he would follow and brag some more about "the business" and fashion world. The second time I was there with a friend and he started his same little speech, but this time I tried on a pair of shoes. I asked him a couple of questions regarding my outfit. I wanted to try a different the shoes in a different color and he told me I was wrong to choose that color to go with the outfit. Then, started bragging once again. I was so upset and just ended up walking out. I personally would never go back there again. Overall, customer service is horrible, and also shoes are a bit overpriced.

0 out of 2 people found this review helpful

Response from this business

Untrue and VERY Disrespectful !!!!
Posted on 10/09/2007
As I always respect comments from customers,this is all VERY untrue.It's more Perception vs. Reality. I think that anyone smart enough can read between the lines on these comments. When any person walks into my store(male or female),I give them a rundown of what my store is about. I try to bend over backwards to help people get what they are looking for.I don't like to sell things to people that clearly isn't what they had in mind. I try to make your buying experience an event like it was a long time ago with quality merchandise and a great atmosphere. I have alot of merchandise that I get directly from the Italian shoe plants.So,your actually saving about 50% from the branded merchandise. OVERPRICED,I think not! Most people who walk into my store are amazed that my prices are so low for the quality merchandise that I have. Like I said,as much as a respect customer comment's,the comment's from this girl just seem to be vengeful and untrue. But,you decide for yourself.
3 Star Rating: Average

08/29/2007 Posted by pyt333

The shop is very cute. Small, but nice selection for the size. A bit out of my price range, but not outrageous by any means. Adorable bags too. I was a bit turned off by the owner. He clearly has great taste, but I did not enjoy being told that I was wrong about my feet. I explained to him that I couldn't wear pointy-toe shoes b/c my feet are too big. He told me I was wrong. When pointy-toe shoes were the only thing available in LA 10yrs ago, I wore them. For 2 years I tried to wear them and for 2 years I was in pain. Now I know that they don't work on my feet. I'm not a fan of having someone tell me I wrong about my body when I'm shopping. Other then that, go check this place out. The shoes are very cute, and he stocks high heels, kitten heels and flats. Something for everyone. If you like shoes you will like this place.

Response from this business

Right or Wrong.....
Posted on 08/29/2007
It was not about right or wrong....it's about getting the right fit and the right shoes.If you get the right fit,it doesn't matter if it's a point or round toe.
5 Star Rating: Highly Recommended

08/24/2007 Posted by djslowe

What a GREAT FIND !!!!!!! Fantastic European shoes,handbags,dresses and jewlery. The owner is the most helpful shoe guy i've EVER come into contact with. I've never met anyone with a better shoe/fashion knowledge. This IS a MUST go to boutique for your one stop fashion fix.

1 out of 1 people found this review helpful

Editor's Review

In addition to a variety of shoes, boutique features dresses for any occasion.  See the full editorial review.

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Directory & Services Information

Parking

  • Street

Hours

  • Mon-Sat 11am-6pm
  • Sun 12pm-5pm

Payment Types

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